At Events By High Life, we are committed to protecting the privacy and security of your personal information. By accessing or using our services, you agree to the terms of this policy.

Information We Collect

Personal Information: To provide our rental services, we collect personal information such as your name, contact details, billing information, and address.

Rental Information: We gather details related to your rental transactions, including the items rented, rental duration, and any additional services requested.

Device and Usage Information: When you access our website or mobile application, we may collect information about your device, browser, and usage patterns to enhance our services and user experience.

How We Use Your Information:

Service Provision: We use your personal information to facilitate rental transactions, process payments, and deliver rental items to your specified location.

Communication: We may use your contact information to communicate with you regarding your reservations, provide updates, and respond to your inquiries.

Improving Services: Analyzing aggregated data helps us improve our services, tailor offerings to customer preferences, and enhance overall user experience.

Marketing: With your consent, we may use your information to send promotional materials, special offers, and newsletters. You can opt-out of marketing communications at any time.

Information Sharing:

Third-Party Service Providers: We may share your information with trusted third-party service providers involved in the rental process, such as delivery and logistics partners. These parties are obligated to maintain the confidentiality and security of your information.

Legal Compliance: We may disclose your information if required by law or in response to legal requests.

Security Measures:

Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Payment Security:  All payment transactions are processed through secure and encrypted channels. We do not store your payment information.

Your Choices and Rights:

Access and Correction: You have the right to access and correct your personal information. You can review and update your account details on our website or contact us for assistance.

Opt-Out: You can opt-out of receiving marketing communications by following the instructions in the communication or contacting us directly.

Changes to the Privacy Policy:

We reserve the right to update this policy periodically. We will notify you of any material changes through our website or other communication channels.

Contact Us:

If you have any questions or concerns, please contact us at 754-400-7022 or 833-662-2333.